Publisher's Synopsis
What is the customer-first strategy?
We all know that receives poor or mediocre customer service meaning the company perceives its clients as the least important part of the business. This will impact your business development in the future. To be the best-loved brands and keep lasting customers, this book will show how you and your company can put the customer first and take steps to make them want to come back for more. You'll learn tricks on converting target customers through amazing customer experiences. In addition, they provide practice strategies, case studies, and exercises that will transform your customer service.
